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April 24, 2026
Question

Illustrator freezing on macOS Tahoe

  • April 24, 2026
  • 4 replies
  • 127 views

Sorry, I’ve had enough of this situation. I’ve been working with all kinds of Adobe programs for years, and I’ve never experienced anything like this. Ever since I updated my Mac to macOS Tahoe 26, everything has been running terribly.

I’ve spent months trying to deal with this problem and I still can’t find a solution. I’ve made sure my Mac is clean, fully updated, with enough memory and storage. I’ve uninstalled and reinstalled EVERY single program three or four times, completely removing preferences, plugins, and settings. All of it has been pointless.

Adobe Illustrator takes more than 10 minutes just to open and is extremely unstable. It crashes and freezes in EVERY SESSION, making it impossible to maintain any kind of consistent workflow. I’m a graphic designer, this is how I make a living, and I need the software I pay for every month to actually work.

I expect a solution as soon as possible.

    4 replies

    Moustafamahmou
    Participant
    May 7, 2026

    I have the same issue i have to restart my mac everytime to open it but once I close it i can’t open it again until I restart my Mac again

    Harshika Verma
    Community Manager
    Community Manager
    May 7, 2026

    Hi ​@Moustafamahmou,

    We are sorry for the experience and understand how frustrating it could be. We will try our best to investigate & help you here.

    Would you mind telling us the version of Illustrator installed on your machine & the details of your operating system? Additionally, please confirm if you’ve already tried the suggestions shared in the post and let us know if they made any difference.

     

    Looking forward to your response for further assistance.

     

    Thanks.

    Harshika

    Participant
    May 4, 2026

    I’m having the same issue and also tried the same. Nothing helps, vert annoying! Hope for a fix very soon!

    Anubhav M
    Community Manager
    Community Manager
    May 4, 2026

    Hello ​@mathieu hermansa35953963 

     

    I’m sorry to hear you’re having similar performance issues in Illustrator. Would you mind confirming the exact version of the OS/Illustrator installed, and whether this happens when using a specific tool/feature or when working on a particular file? Please include a brief screen recording of the problem so we can better assist you.

     

    Looking forward to hearing from you.
    Anubhav

    Anubhav M
    Community Manager
    Community Manager
    April 24, 2026

    Hello ​@Dacico 

     

    I understand how frustrating it can be to encounter performance issues in Illustrator while working. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and let us know if they help?

     

    Also, try running Illustrator after rebooting your computer in Safe Mode (macOS) and with a different administrator account (macOS) and share your observations.

     

    Looking forward to hearing from you.
    Anubhav

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    April 24, 2026

    What are your system specs? Illustrator opened in less than one minute on my system, about 40 seconds. 

    David Creamer: Community Expert (ACI and ACE 1995-2023)