Illustrator frustrating slow

Question

Hi Adobe,

I'm an architect working on WIN11; ultra9-processor, 64 GB RAM and NVIDEA RTX 3500 12Gb. All programs run smooth and super fast - from V-ray, Enscape. Rhino, Revit to Adobe photoshop/Illustrator - no problems at all. But then I to start Illustrator... Just choosing a new document takes several seconds after pressing "create". Working inside Illustrator is almost impossible; moving a single line takes 5 seconds.

I have worked in Illustrator for more than 25 years and it has always been know as a sluggish and unstable program, where you save every 5 minutes. But now it is becomming a real problem in my work since I'm starting to miss deadlines.. I've spend hours trying to read forums, ending "dwm.exe", reinstalling Illustrator, make shure GPU i running AI and so forth - but no change.

Sorry for the ramble, but this is quite frustrating. Please stop adding new features - and instead make a program that works.

Anubhav M · Answer

Hello @søren_0697,I'm sorry to hear about the trouble you're having with Illustrator's performance. Could you share more details, like the exact version of Illustrator installed on your computer, whether this happens with all Illustrator documents, and a small screen recording of your exact workflow when you encounter this problem, so we can better assist you?Also, try the suggestions shared in this help article (https://adobe.ly/4mga5Xc) and share your observations.Looking forward to hearing from you.Anubhav

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