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Anonymous
April 8, 2023
Answered

Illustrator gets stuck at 3D rendering

  • April 8, 2023
  • 2 replies
  • 3302 views

I have a MacBook Pro 2020 with the apple Silicon M1, and whenever I render a 3D model it gets stuck at around 75% (looks like it) and just loads for hours and doesn't continue. I let it render for 2 hours and it didn't move one bit. I've never had any problems with rendering like Premiere Pro or other apps. Any way I can fix it?

 

Thanks, Josh

This topic has been closed for replies.
Correct answer Monika Gause

8 GB of RAM is not enough for this.

Your color settings would be in Edit > Color settings. But in this case I would assume the lack of RAM is your issue. You can try and Reboot the computer, don't run any other apps than Illustrator and then render.

2 replies

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Dejah30800218f33y
Participant
May 23, 2024

I'm having the same problem. I'm not sure if it's my computer's RAM; I'm not sure what all of that means if I'm honest. For mine it says "Memory: 32 GB 2267 MHz DDR4." Would that be enough or is there possibly something else that is preventing me from rendering in Illustator? 

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Community Manager
Anubhav MCommunity Manager
Community Manager
May 23, 2024

Hello @Dejah30800218f33y,

We understand that encountering technical issues can be frustrating. Are you using Illustrator on Windows? If yes, kindly try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3yzzCHm) and checking if it helps.

Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 8, 2023

How much RAM do you have installed and how large is the model?

How is your color management set up?

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Anonymous
April 8, 2023

Hiya,

 

I have 8GB of RAM and it its the 13 inch model with 246G.

As the colormode I have selected CMYK-Color.

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
April 8, 2023

8 GB of RAM is not enough for this.

Your color settings would be in Edit > Color settings. But in this case I would assume the lack of RAM is your issue. You can try and Reboot the computer, don't run any other apps than Illustrator and then render.

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