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Participant
June 14, 2023
Answered

Illustrator has encountered an error and need to close. Reference code 205...

  • June 14, 2023
  • 2 replies
  • 641 views

This topic has been closed for replies.
Correct answer jpvanoosten

I've tried all of the steps here.

I've tried this: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html

I've tried every step on this page:https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

I've uninstalled, reinstalled, logged out & logged back in again (1000 times). I've tried launching Photoshop & Illustrator, both from the command line, windows start menu & from the Creative Cloud launcher, but this error persists!

I'm used to getting this error often, and usually the steps here: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html fixes it, but for some reason, today nothing fixes it.

2 replies

Anshul_Saini
Community Manager
Community Manager
June 30, 2023

Hi @varsha29325816bk3k,

 

We are sorry for the trouble and delayed response.

Would you mind trying the steps suggested in this helpx article (https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html) and see if that helps?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,

Anshul Saini

jpvanoosten
jpvanoostenCorrect answer
Participant
April 21, 2024

I've tried all of the steps here.

I've tried this: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html

I've tried every step on this page:https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

I've uninstalled, reinstalled, logged out & logged back in again (1000 times). I've tried launching Photoshop & Illustrator, both from the command line, windows start menu & from the Creative Cloud launcher, but this error persists!

I'm used to getting this error often, and usually the steps here: https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html fixes it, but for some reason, today nothing fixes it.

Jacob Bugge
Community Expert
Community Expert
June 14, 2023

varsha,

 

Follow the link in the error message: contact Customer Support and use the error reference code 205, just as it says.