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abe_xix
Participating Frequently
February 1, 2026
Question

Illustrator is adding images or deleting/removing design elements added when I save as a PDF. Is there a way to fix this?

  • February 1, 2026
  • 3 replies
  • 0 views

I created a whole brand book, added images, design elements etc… all good. But when I save it as a PDF there are images added (even though it isn't there on the file) and some design elements get removed. It’s extremely frustrating. Any help is welcome. Thanks.

    3 replies

    Community Expert
    February 1, 2026

    What PDF version and type of PDF preset is being used to save the file? Regarding the unwanted elements that appear, I’d double check the layers in the document for any stray elements. When it comes to the elements that are being removed in the saved PDF file what kinds of elements are they? Do they have any unusual features or effects, particularly anything that might rely on a third party plugin?  

    abe_xix
    abe_xixAuthor
    Participating Frequently
    February 2, 2026

    Hello, nothing gets removed its like images are added randomly scattered around the pages. Sometime just parts of an image that isnt even added to the file. 

    Community Manager
    February 2, 2026

    Hello ​@abe_xix

     

    I’m sorry to hear you’re still having trouble with this. Could you confirm the exact version of the OS/Illustrator installed, and share a link to a sample AI/PDF file after uploading it to a file-sharing service, so we can check it on our end?

    Looking forward to hearing from you.
    Anubhav

    Monika Gause
    Community Expert
    Community Expert
    February 1, 2026

    Is “Save in background” turned on in the preferences? If so, turn it off and then try agin saving.

    abe_xix
    abe_xixAuthor
    Participating Frequently
    February 1, 2026

    Still.

     

    Monika Gause
    Community Expert
    Community Expert
    February 1, 2026

    That’s bad. Is this happening with all files?

    Ton Frederiks
    Community Expert
    Community Expert
    February 1, 2026

    Did you check for hidden objects/layers?

     Layers panel menu > Show All Layers

    Object > Show All

     

    abe_xix
    abe_xixAuthor
    Participating Frequently
    February 1, 2026

    yup, the images popping up arent even there...

    Ton Frederiks
    Community Expert
    Community Expert
    February 1, 2026

    That sounds indeed strange. Do you sve on your internal hard disk in a non cloud connected folder? 

    Do they appear in the Links panel?

    Does a save as help?