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thomas_lawler
Participating Frequently
January 15, 2019
Question

Illustrator is crashing HELP

  • January 15, 2019
  • 2 replies
  • 1568 views

Every time I attempt to open an SVG file adobe Illustrator crashes immediately. This is the error report I get. I NEED THIS TO WORK. Please advise. Thank you!

Process:               Adobe Illustrator [1379]

Path:                  /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

Identifier:            com.adobe.illustrator

Version:               39 (15.1.0)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Illustrator [1379]

User ID:               501

Date/Time:             2019-01-14 20:38:25.287 -0600

OS Version:            Mac OS X 10.13.6 (17G4015)

Crash Report​ [MOD]

    This topic has been closed for replies.

    2 replies

    T
    thomas_lawlerAuthor
    Participating Frequently
    January 15, 2019

    Lady. READ WHAT I AM SAYING.

    I AM CREATING THE IMAGES IN INKSPACE NOT INKSCAPE.

    I AM THEN EXPORTING THEM AS SVG FILES TO A SAVED FILE

    I AM THEM ATTEMPTING TO OPEN THEM IN ILLUSTRATOR.

    IT WAS WORKING. BUT NOT IS CAUSING THE PROGRAM TO CRASH.

    THERE IS NO WAY TO EXPORT FILES FROM INKSPACE IN PDF FORMAT


    PLEASE ADVISE!!!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 15, 2019

    https://forums.adobe.com/people/thomas+lawler  schrieb

    Lady. READ WHAT I AM SAYING.

    Don't yell at me.

    If you can't download Inkscape for this task, then that's it.

    You might want to contact Illustrator developers via http://illustrator.uservoice.com. They might ask for the file so they can test it, because without the actual file it will be impossible to advise anything.

    Another option is to contact Customer Care at Contact Customer Care

    This is a user forum. Only people marked "Staff" are actually staff. I'm just a volunteer trying to help you with your file. Obviously you have issues with that.

    T
    thomas_lawlerAuthor
    Participating Frequently
    January 16, 2019

    You haven't been any help and refuse to write INKSPACE for some reason.

    Why do you attempt to instruct people when you have no clue what you are doing?

    Please refer a person I can communicate with that knows something about Adobe Illustrator.

    Please advise!!!!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 15, 2019

    Please don't post Crash reports in the forum. Post them on pastebin and then post a link in here.

    Does that happen with any SVG file?

    Is the SVG file valid?

    Can Inkscape open it? If so open it in Inkscape.

    T
    thomas_lawlerAuthor
    Participating Frequently
    January 15, 2019

    I am exporting images created on inkspace into Adobe Illustrator and it will not work.

    The SVG file is valid.

    Inkspace can open it but I want to then I modify it in Illustrator.

    I was able to open some SVG files from Inkspace for a few days and then all of a sudden it makes Illustrator crash.

    Please advise

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 15, 2019

    Can you save them as PDF from Inkscape?

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