Skip to main content
D
De Beeldige Meisjes
Participant
October 29, 2025
Question

Illustrator is crashing while opening my .ai file

  • October 29, 2025
  • 2 replies
  • 131 views

Hi Everyone,

I need help please. Illustrator is crashing while opening my .ai file. I did the update and tried preferences but Illustrator still crashes. It does not crash by opening another file. What can i do? Thanks.

    2 replies

    T
    Tyler24977940d2ec
    Participant
    October 29, 2025

    Also experiencing this with the newest release of AI plus macOS Tahoe. Super buggy and inconsistent app use.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    October 29, 2025

    Hello @De Beeldige Meisjes,

    I'm sorry to hear about your experience. Could you share a link to a sample AI file you're having trouble with after uploading it to a file-sharing service, so I can check it on my end? Also, kindly confirm the exact version of the OS/Illustrator installed, and confirm if the problem persists after moving the file to a different folder location on your computer and then opening it in Illustrator. This will enable us to investigate further.

    Looking forward to hearing from you.

    Anubhav

    D
    De Beeldige MeisjesAuthor
    Participant
    October 29, 2025

    Thank you for answering. The file is to big. What can i do?

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices