Illustrator is not working at all PLEASE HELP
I cant even open illustrator.
It was working without any issues up until Monday 2/26. I have uninstalled, reinstalled, run the Cleaner, deleted old files and settings, tried an older version of illustrator, even tried Illustrator on a different OS. Tried all the steps again with restarting the PC between steps. It's just not working. Other programs like photoshop, aftereffects, and zbrush work well, illustrator is the only program with a problem.
My main device:
Processor Intel(R) Xeon(R) CPU E5-2683 v4 @ 2.10GHz 2.10 GHz
Installed RAM 32.0 GB
Device ID F71ED170-EB20-427E-A026-1CB72B10D7AA
Product ID 00330-75043-64553-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
Edition Windows 10 Pro
Version 22H2
Installed on 12/17/2022
OS build 19045.4046
Experience Windows Feature Experience Pack 1000.19053.1000.0
my backup device:
I can at least open illustrator but cannot work on my necessary files. Once I start working, the memory usage spikes up to over 45gb and crashes my macbook.
MacOS Sonoma 14.3.1
Apple M1
8gb RAM
