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Participant
September 29, 2020
Question

Illustrator is running Slow and jagged. In simple files or complex files. I

  • September 29, 2020
  • 1 reply
  • 170 views

Painfully slow moving objects. Jagged movements. Perfomance slowing work flow costing time and money!

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1 reply

Monika Gause
Community Expert
Community Expert
September 29, 2020

Which version?

Which system?

Which hardware?

What's in the file?

How large is the file?

Participant
October 21, 2020

Im having the same issue. bought a brand new 2020 iMac 27in with eith mac OS Catalina, running 3.8GHX 8 core, AMD radeon Pro 5500 XT 8GB.  When Illustrator first installed it ran really smooth but it crashed 2 times, one while moving a simple object, and the second time when attempting to save a file.

I'm using CC 24.3 

The file sizes dont really matter, if its a simple squre with a solid fill or more complex drawings with text and other things like a gradient or overlays, moving the objects is choppy and slow. 

I do remember after the second trash adobe had "fixed" the issue but now its slow and choppy. yes it hasnt crashed since, but its unbarable, espeically when dealing with a client face to face.