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J
Jeremy5CD0
Participant
November 30, 2020
Question

Illustrator is super laggy and not precise

  • November 30, 2020
  • 1 reply
  • 160 views

I am having serious issues with Illustrator. The movement speed of simple objects lags pretty bad even though I did the upgrade this morning. I alignment of objects seems off as well. 

 

Hardware Specs:

MacBook Pro (16-inch, 2019)

2.4 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5600M 8 GB & Intel UHD Graphics 630 1536 MB

BenQ PD3200U Display via highspeed HDMI > CalDigit Thunderbolt Hub

This topic has been closed for replies.

1 reply

Srishti_Bali
Srishti_Bali
Legend
December 6, 2020

Hi there,

 

We're so sorry to hear about this trouble. I understand that it's frustrating. I would request if you could share a few more details like:

 

  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

  

  

You may try the steps suggested on this page ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981?page=1 ) and share your observations with us.

  

We’re here to help, just need more info.    

 

Regards,

Srishti

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