Skip to main content
Participant
November 10, 2023
Question

Illustrator is unresponsive when the system wakes from sleep mode

  • November 10, 2023
  • 3 replies
  • 260 views

The Adobe Illustrator app works smooth until the system goes to sleep and when the system awake the app is completely unresponsive. None of the clicks work anywhere, I have to force quit the app and repoen it and only then it works fine again. But sometimes when I don't save a file I lose all the effort. The recover option never works, just spoils the work instead so that's never useful. I never faced this issue of unresponsive illustrator until recently. It started just a couple of months ago after the latest updates.

This topic has been closed for replies.

3 replies

Monika Gause
Community Expert
Community Expert
November 10, 2023

I'm on an M1 as well, system is Monterey and sleep as well as waking up is not an issue.

 

Are you sure that nothing else is interfering? Some other application? Hardware? 

Known Participant
June 19, 2024

Same issue. M2 chip.

Participant
November 10, 2023

Forgot to add that I use a mac m1 pro chip, OS-Ventura 13.1 and Illustrator version is 28.0.