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Known Participant
March 29, 2024
Answered

Illustrator is unusable - crashes when opening any preferences or document settings

  • March 29, 2024
  • 1 reply
  • 889 views

I am so frustrated with this.. I can barely use the program. 

I am latest macos, sonoma 14.4.1 - m2 max pro 96 gb ram

Any ideas what I can try--I tried uninstalling, starting with preferences reset--nothing. 

I am wondering if it is a plugin that ruined this? I did install "Overlord" plugin which is used to more easily transfer layered files to AE-- but I unstalled that so not sure how that would still be part of the equation. 

Any tips or help would be GREATLY appreciated, thank you

Correct answer Monika Gause

There are inexplicable issues with Sonoma.

Do you run the app Magnet by any chance? Or some similar app?

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
March 29, 2024

There are inexplicable issues with Sonoma.

Do you run the app Magnet by any chance? Or some similar app?

Known Participant
April 4, 2024

I am running magnet; I will try closing it and running the programs