Illustrator Issues When Copying to a New File

Question

Hi,I’m experiencing a few issues in Illustrator and need some help identifying the causes:Why do shapes (such as logos and icons) become distorted when copied into a new file?Why do fonts automatically convert to outlines when pasted into a new file?Why doesn’t the artboard copy over when pasting into a new file?Thank you,Sammi

Monika Gause · Accepted Answer

Hi @Monika Gause @Anubhav M,

Do you know which software has a clipboard?

I'll try to run computer in a safe mode.

Thank you,

Sammi

Here's a list of applications that are known to interfere:

Parallels Toolbox running with the Clipboard History
LogoTech Keyboard management software
TeamVewer Clipboard > Use Shared Clipboard
Apple iOS device simulator from Xcode
Windows Multi-clipboard
Windows Clipboard History
Clippy
Chrome Remote Desktop
Mouse Pointer Highlighter
AnyViewer
Pastebot app
Overzealous antivirus (Digital Guardian) as well as viruses that empty the clipboard
Vector Magic

Monika Gause · Answer

Most probably you have some software installed that interferes with the clipboard.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded