illustrator keeps crashing

Forum|Forum|4 years ago
April 15, 2022
2 replies
193 views

every time I open my illustrator app & continue to work on an already started project, it stays up for a couple of minutes & then kicks me out. Does anyone have a solution? please help

Ive tried restarting my iPad & even deleting the app from my iPad & redownloading it.

Performance

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Anubhav M

Community Manager

Hello @gelsss,

Sorry to hear about the problem. I would request you to share a few more details along with the ones asked by Kevin:

Exact version of Illustrator
Since when are you facing this problem?
Is it acting this way with some specific files? If yes, kindly share the download link to the file here or via DM.

Looking forward to hearing from you.

Thanks,
Anubhav