Illustrator keeps crashing

Hello,

I am at my wits' end with Illustrator. The app keeps crashing- sometimes once I try to print, sometimes randomly. I've spoken to adobe agents and tried uninstalling, reinstalling, updating, as well as deleting other possibly conflicting apps off my laptop (wacom tablet, all printers, etc).

I had been using illustrator 2025 (29.1), then on agent advice switched back to 2024, then back to 2023. All are having the same issue.

One thing that strikes me as particularly odd is that all three applications seem unable to store anything I input (ie settings). Every pop up window I select "do not ask me again" seems to forget this and continually asks me again. My recent files are only showing one design from two years ago, none more recent. Autosave is temperamental, sometimes when relaunching things reappear, mostly though they're lost.

What do I do to resolve this? I need a functioning Illustrator, and am losing days of work and of my life trying!

Any advice would be greatly appreciated. 

Thanks!