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troyjack
troyjack
Inspiring
April 20, 2026
Answered

Illustrator keeps updating automatically with auto-activate disabled

  • April 20, 2026
  • 1 reply
  • 48 views

I have always kept “Auto Update” disabled in the CC app.

Since 30.3 was released, Illustrator keeps auto updating. I need it to remain on 30.2.1 due to conflicts with my font manager. 

Why and how is my Illustrator updating automatically when my settings say otherwise?

      Correct answer troyjack

      @Anubhav M Hello, I apologize, I was able to get in touch with our IT dept and it seems they were pushing the update to my mac unknowingly. They have fixed the setting so no more issues at this time. Thank you for your time and assistance.

      1 reply

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      April 20, 2026

      Hello @troyjack,


      I'm sorry to hear about your experience. Would you mind trying the following steps and checking if it helps:

       


      Looking forward to hearing from you.

      Anubhav

      troyjack
      troyjackAuthor
      Inspiring
      April 21, 2026

      Thank you, I have just completed as instructed.

      The updating seems to happen overnight. When I leave the office Illustrator is 30.2.1, but when I return every morning it has updated somehow to 30.3.

      I will let you know if the problem persists.

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