Illustrator kept automatically turned off my auto save after crash

Forum|Forum|4 years ago
July 17, 2021
1 reply
593 views

Hi. My Adobe Illustrator kept crashing every time I'm trying to save my work. I have turned on my auto save option, but after restarting my app, it says it automatically turned off my auto recover, without notice, and there aren't even any files of my auto save from before the app crashes. I've been redoing this work for THREE times now because of this, this has consumed 2 days of my life. I'm very disappointed as there isn't any way for me to save my work nor there is a way to auto save my work. I am tired and desperately need my work file. Please solve this. Thanks

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Monika Gause

Community Expert

Which version and system is it?

Where do you save files?

What's in your files?

At which point do you save files? Directly after drawing the first elements?

D

Dinda5C97Author

Participant

I use the adobe illustrator cc 2019

I save my files on my local disc D (also the place I choose my 'failed auto save' to go to).

My illustration design

I tried to save my work every time it looks like it has changed a significant amount, but every time I tried to, it crashes the app and I'm basically unable to save my work. The only file that's not gone is the first version of my work (where I saved it after like 5 minutes of work).

Monika Gause

Community Expert

Exactly what is "your illustration design"? What's in it? What kind of objects do you draw?

Do you use third party plugins?

Do you have a printer connected?

Which options do you use when saving files?

Is there enough space left on your disk?

Is there text in your artwork?

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