Illustrator layers expand when I expand or collapse other layers

Question

I use Illustrator a lot and really like to keep my work organized; therefore, I use a ton of layers, sub layers, sub-sub layers, and so on. Whenever I'm working on a project that has multiple artboards, I use a top layer for each artboard (sometimes I use up to 10 artboards in a project.)

Randomly, when the uppermost layer is collapsed, and I expand or collapse any layer, or sub layer, below it, the uppermost layer will expand. It is incredibly annoying and slows down my workflow.

I am running version 23.0.1 64 bit on a PC.

Does anyone have any idea why this would be happening, and how I could resolve it?

Here are some images of what I'm talking about:

Srishti Bali · Answer

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, could you please confirm if it is happening with a particular document or multiple documents?

In case it is happening with multiple documents please try resetting preferences for Illustrator: How to set preferences in Illustrator and let us know if this helps or if you need any further help.

Please note: Resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folder in case you want to. Location is mentioned in the article.

Regards,

Srishti

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded