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Participant
August 14, 2024
Question

Illustrator locking up

  • August 14, 2024
  • 1 reply
  • 99 views

Anyone have any thoughts on why Illustrator keeps locking up on me.  I have to re-start in order to continue working only to have it happen again.  

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1 reply

kglad
Community Expert
Community Expert
August 14, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Anubhav M
Community Manager
Community Manager
August 14, 2024

Hello @MawaOdgie,

We understand that encountering technical issues can be frustrating. Would you mind running Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try the suggestions shared in this help article (https://adobe.ly/4dn3Dto) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav