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Document Geek
Community Expert
Document GeekCommunity Expert
Community Expert
June 20, 2023
Question

Illustrator makes the computer fans run on high speed

  • June 20, 2023
  • 1 reply
  • 701 views

Lately, whenever I open up Illustrator, it immediately makes the computer fans run on high speed. Even after I attempt to quit Illustrator, the fans are still running on high. The computer will slowly start to wind down after I quit Illustrator, but I mean really slow. Even after 5 or ten minutes, the fans are still going like it's processing something.

 

Illustrator is no longer showing in the Force Quit dialog box, but Illustrator is still showing in the Activity Monitor dialog box, but it's gray.

 

How can I get Illsutrator to stop making my fan speeds run on high? It happens as soon as I start up the program. The files I'm working on are around 650 KB.

 

Sometimes the only way to get the fans to wind down is the restart the computer. This only happens with Illustrator 2023. I am using version 27.6.1.

 

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    June 21, 2023

    You might want to contact Customer Care and have them take a look at it: https://helpx.adobe.com/contact.html 

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