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Participant
November 9, 2022
Answered

Illustrator: My colors are coming out dull

  • November 9, 2022
  • 2 replies
  • 437 views

The colors in my color library are vibrant but the colors in my piece are dull. My document is RGB and I'm not using a print template. I'm using an Art and Illustration template. I can't figure out why the color is defaulting to this dull color. Even when I drop another image into the document, those colors become dull.

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Correct answer Anshul_Saini

Hi @Kelley270450115zdu,

 

Thanks for reaching out and reporting this issue. We have investigated the issue, and it has been found reproducible on our end on Apple Silicon Mac running on macOS Ventura only. This is acknowledged and will be worked on by developers in future updates.

 

Currently, workarounds to this are to use CPU preview or run the app using rosetta or open as Intel.

 

 

Please check this UserVoice and upvote it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45876907-macos-...

By doing this, you'll get updates on the issue and help prioritize.

 

Thanks,

Anshul Saini

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
November 9, 2022

Hi @Kelley270450115zdu,

 

Thanks for reaching out and reporting this issue. We have investigated the issue, and it has been found reproducible on our end on Apple Silicon Mac running on macOS Ventura only. This is acknowledged and will be worked on by developers in future updates.

 

Currently, workarounds to this are to use CPU preview or run the app using rosetta or open as Intel.

 

 

Please check this UserVoice and upvote it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45876907-macos-...

By doing this, you'll get updates on the issue and help prioritize.

 

Thanks,

Anshul Saini

Mylenium
Legend
November 9, 2022

Color management - lack thereof or different settings from how the original swatches and your images were created. This stuff matters, so you may want to read up on the subject.

 

Mylenium