Illustrator não abre no Windows 11

Forum|Forum|2 years ago
April 19, 2023
3 replies
1326 views

Instalei a versão 2023 do Illustrator e simplesmente ele não abre quando clico. No gerenciador de tarefas ele aparece como se fosse dois processos distintos. Alguém sabe uma solução para o problema?

Installation

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Correct answer Marcelo29494183l9xy

Descobri que o problema não era como AI e sim com o Windows 11. Grato pela ajuda.

M

Marcelo29494183l9xyAuthorCorrect answer

Participant

Descobri que o problema não era como AI e sim com o Windows 11. Grato pela ajuda.

A

Ariel29625222hk5w

Participant

Qual seria o problema ? e como resolver, tambem estou com o mesmo problema.

Anubhav M

Community Manager

Hello @Ariel29625222hk5w,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps? Also, try updating the OS on your computer (macOS / Windows) and sharing your observations. We appreciate your time and effort in helping us resolve this issue.

Looking forward to hearing from you.

Thanks,

Anubhav

Anubhav M

Community Manager

Hello @Marcelo29494183l9xy,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by kglad helped resolve the problem. If not, kindly try running Illustrator under a different administrator account (Windows) and check if it helps.

Looking forward to hearing from you.

Thanks,

Anubhav