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Participant
October 3, 2022
Question

illustrator new version makes problems with hebrew punctuation

  • October 3, 2022
  • 1 reply
  • 311 views

after update illustator start makeing some punctuation problems with at least 2 fonts (heebo and narkis-tam-mf)

is there any preference i should change?

 

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Community Manager
October 3, 2022

Hello @asd26410055ubt8,

 

Sorry to hear about this experience. Would you mind trying the following steps in order and checking if it helps:

  • Open the Creative Cloud application and uninstall Illustrator.
    Then navigate to preferences and select the tab for Apps.


  • From the list of languages, choose either the Arabic or Hebrew languages:

    English Arabic -  
    English Hebrew - 

  • Reinstall Illustrator.

 

Please update this thread if the issue persists or if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

Participant
October 3, 2022

Thanks. i've installed it as you said on English Hebrew - but still this error occours

 

 

Anubhav M
Community Manager
Community Manager
October 28, 2022

Hello @asd26410055ubt8,

 

Thanks for confirming that, and sorry for the late response. I hope the problem is resolved by now. If not, kindly share some more details, like

  • Are these Adobe fonts?
  • Have you tried updating to the latest version of Illustrator (v27) to check if it helps?
  • Which version of Illustrator was installed when this worked correctly?

 

Also, kindly try the steps shared in this help article (https://helpx.adobe.com/illustrator/using/arabic-hebrew.html) and share your observations.

 

Looking forward to your response.

 

Regards