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G
Gupi
Participant
August 29, 2024
Question

Illustrator no compatible con Copilot Snapdragon

  • August 29, 2024
  • 2 replies
  • 706 views

Hola, tengo un problema para descargar Illustrator en mi laptop Samsung Book Edge 4, viene con Windows 11, Copilot, Snapdragon X elite. He tratado por todos los medios descargar el programa, pero dice que no esta disponible. Ayuuudaaaa por favor. Gracias

This topic has been closed for replies.

2 replies

C
Carlos_Posada8081
Participant
December 16, 2024

Hello!, same here. I just changed my old computer for a new Microsoft Surface Pro 11 and Microsoft Laptop 7edition , both with Snap Dragon and found out there is no Illustrator for any of them 😞 

When is adobe planning to release the version for this processor? 

Tnx!

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 16, 2024

Hello @Carlos_Posada8081,

I'm sorry to hear about the trouble you're having. Would you mind checking the section for Beta apps in the Creative Cloud Desktop application to see if it helps?

Looking forward to hearing from you.

 

Anubhav

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 29, 2024

Hello @Gupi,

Thanks for reaching out. Illustrator for Copilot+ PCs with Snapdragon X Series ARM architecture-based processors is currently only available for English locales (https://adobe.ly/3Z7Xhd1). Our team is looking to expand to other locales soon, and I will update this thread when I have more information.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

    G
    GupiAuthor
    Participant
    August 29, 2024

    Thank you for answering. It is fine that the download is in English. But it still doesn´t download.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    August 30, 2024

    Hello @9453326_3323,

    Sorry for the delayed response. Illustrator for Microsoft Copilot+ PCs is currently only available to download in English locales. It is not available to download in other regions.

    Feel free to reach out if you have more questions or need assistance. We'd be happy to help.


    Thanks,
    Anubhav

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