Illustrator no me abre los archivos. Tengo una M1 MacOS Sierra

Hello @Munino,

I hope the problem is resolved by now. If not, kindly update Illustrator to version 26.3.1 and the macOS on your system to version 12.4 and share your observations.

Looking forward to your response.

Thanks,

Anubhav

To fix temporary the bug, open Illustrator, go on Option -> Performances -> disable "use GPU".
We are waiting the fixing of the bug with the latest update.

Which version of Illustrator do you have installed?

Which version of OSX?

Hello @Munino,

Sorry to hear about this experience. 

We would like to investigate this further. Would you mind sharing a few more details like:

• Spindump by following the steps shared in this article: https://helpx.adobe.com/uk/photoshop/kb/how-to-get-a-process-sample-or-spindump.html
• SPX file by following these steps:
  Click on Apple Icon > About this Mac > System Report
  This will launch the System Profiler
  Then Click File > Save > Save in Creative Cloud Files
  Then open https://assets.adobe.com/files
  Click on three dots next to SPX file > Share > Copy Link and paste it into a private message.

This information will really help us. I am looking forward to your response.

Thanks,

Anubhav

Perdon es una Maccbook M1 con MacOS Monterrey 12.3.1