Illustrator not available

Forum|Forum|2 years ago
August 31, 2023
2 replies
321 views

So, i have the student pack but i can't install after effects or Illustrator? how come so?

Bug

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hello @yarno320093720xsf,

I'm sorry to hear that you're experiencing issues with installing Illustrator and After Effects through your student pack.

I understand this can be frustrating, but sometimes, signing out of your Adobe Creative Cloud account and then signing back in can refresh your access to apps and services. Please try logging out of your Adobe account from the Creative Cloud or Illustrator application and then sign in again.

In many cases, simply logging out and back in can resolve access issues. However, if that doesn't work, I am here to assist you further.

I hope this helps and that you are able to download Illustrator without any issues. If you have any more questions or need further assistance, please feel free to ask.

Best regards,
Anshul Saini

Monika Gause

Community Expert

Can you please describe in detail what you are seeing? And what you are trying to do?

yarno320093720xsfAuthor

Participant

So i want to download Illustrator to my computer by using the Student pack that i have and i can't i just see this on my screen... oh yeah and i also want to have After effects. But normally it is incluided in the student pack right?