Participant

Question

Illustrator not letting me save my files

Forum|Forum|6 months ago
August 5, 2025
7 replies
1173 views

Hi

I keep getting this pop up message when I try to save a file after I recently saved another file.

Does anyone know what this means/how to resolve the issue?

Thanks!

How-to

M

mark_2138

Participant

I'm also having the same issue at work with the latest version of Illustrator. Hopefully it gets resolved soon - making it difficult to get things done.

Monika Gause

Community Expert

@mark_2138 schrieb:

I'm also having the same issue at work with the latest version of Illustrator. Hopefully it gets resolved soon - making it difficult to get things done.

Did you already try turning off "Save in background" in the Illustrator preferences?

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mark_2138

Participant

I did and it seems to help, but the saving process is a lot slower than it used to be.

K

Kateryna_Shcheglova7394

Participating Frequently

I don't know what happened, but this is the first update in Illustrator after which everything works worse. Saving takes a long time, small interferences constantly appear, either you can't move the points with the stylus, or some tool freezes. After rewriting everything works again. But this really VERY much interferes with work

F

FrizzleFry

Inspiring

Same thing running 29.7.1; I update 15 days, strange just started happening this week. (August 18th). If I reboot its seems to be good for awhile.

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AreliMedia

Known Participant

Same, it just started today for me. All of my apps are on auto update, and they are all on the most current versions. Illustrator crashed 6-7 times yesterday when I tried to use key commands, and today won't save files, just 'saves' endlessly or errors out. I've had to restart/force quit Illustrator at least 5 times so far today. I can't get work done because of this Adobe, this is insane.

mizzwinkens

Participant

Same happening to me. I have version 29.7.1. Can't save, save as or save copy. I have just now switched off auto save and save to cloud but my current open file still won't save. HELP!

H

her_6567

Participant

i have this issue as well, Adobe what are you doing to your software

Bill Silbert

Community Expert

It sounds to me like Illustrator's background saving feature may be causing the problem. This feature allows you to get back to work on a file while the document continues getting saved. This is especially helpful with large files that take a long time to save as without this feature you would not be able to resume working on a file until the save was finished. If you tried saving a second document while still background saving the first then I could see getting the popup that you did. If you would prefer not to use background saving then you can turn it off in the File Handling section of your Illustrator preferences (settings).

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AlexisbaerAuthor

Participant

I forgot to mention that I just updated to the latest version of illustrator, 29.7

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Anubhav M

Community Manager

Hello @Alexisbaer,

I'm sorry to hear about the trouble you're having. Our team has pushed an update to Illustrator 29.7.1, which should help alleviate this problem. Would you mind updating Illustrator and letting us know if it helps?

Looking forward to hearing from you.

Anubhav

elmarbruelhart

Participant

Hi

I have the same problem, even with version 29.7.1.

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