Illustrator not scaling proportionally Shift not key not working

Hi,

I'm having problems with scaling anything proportionally while holding the shift key. I tried everything that was suggested on the other threads.

Closed and restarted the illustrator. Uninstall the program and reinstall it again. Any suggestions on what else's could be wrong?

This topic has been closed for replies.

Community Expert

Try resetting the Preferences file. You can do that in General Preferences.

If that doesn't work, try uninstall/reinstall using Adobe CC Cleaner Tool. It's not the same as a regular uninstall/reinstall.

Inspiring

Hi there,

Sorry to hear about your experience. I hope your issue is resolved now.

Please follow suggestions on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) for such issues & observe the performance. Hope it helps.

Regards,

Ashutosh

Sign up