Illustrator not using all CPU cores

Forum|Forum|2 days ago
April 29, 2026
2 replies
52 views

I have a computer with a 20-core processor, but Illustrator only uses 2 cores. What should I do? Change the settings to use all cores. Please help.

performance

Ton Frederiks

Community Expert

@danielz3571610 You may want to vote here:

https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/20423296-make-illustrator-multi-threaded-on-cpu

Ton Frederiks

Community Expert

This question has come up frequently in the past

An example:

D

danielz3571610Author

Inspiring

Has this been resolved yet or not?

40

Has this been resolved yet or not?

Anubhav M

Community Manager

Hello @danielz3571610

I’m sorry to hear about your experience. Would you mind sharing some more information so we can check this further with the team:

System Report
For macOS:
- You can generate it from the Apple icon > About This Mac > System Report > Save to the desktop.

For Windows:
- Please press Windows Key + the letter "R" on your keyboard to bring up the Run command window
- Type "msinfo32" in the Open field and left-click OK
- While viewing the Microsoft System Information summary, go to File, then choose Save (Please do not use Export)
- Save your MSINFO32 report as "msinfo32.nfo" on your desktop to easily locate it after. It can take up to a minute to generate a report.

Kindly upload the files along with a brief screen recording of your exact workflow to Google Drive/Dropbox/etc. and share a public link here or via DM so that we can investigate this further with the team.

Looking forward to hearing from you.
Anubhav

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