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Participant
November 4, 2023
Answered

Illustrator on iPad Pro (M2) crashes

  • November 4, 2023
  • 5 replies
  • 837 views

Hi, does anyone know why the illustrator app crashes whenever I use the Apple Pencil or the Magic Keyboard on the iPad Pro (M2). It is so frustrating I'm a graphic illustrator/designer and I can't even use the one tool that is use to do so. 

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Correct answer MARVEN1883585

It's under General>Apple Pencil> and you turn off Hover Effects/Tool Preview. I turned my back on and I haven't had any crashes. So I'd say keep it off for some time and turn it back on again. 

5 replies

Monika Gause
Community Expert
Community Expert
November 4, 2023

There is a preferences setting in the iPad to Show Apple Pencil effects. You need to turn that off.

Participant
November 5, 2023

Oh my! it worked, thank you so much for the tip. I turned it on because of the Procreate app, now I just have to switch back and forth for each app.