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MARVEN1883585
Participant
Nov 4, 2023 5:20 PM UTC
Answered

Illustrator on iPad Pro (M2) crashes

Hi, does anyone know why the illustrator app crashes whenever I use the Apple Pencil or the Magic Keyboard on the iPad Pro (M2). It is so frustrating I'm a graphic illustrator/designer and I can't even use the one tool that is use to do so. 

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    MARVEN1883585Correct answer
    Participant
    Jul 7, 2024 5:19 AM UTC

    It's under General>Apple Pencil> and you turn off Hover Effects/Tool Preview. I turned my back on and I haven't had any crashes. So I'd say keep it off for some time and turn it back on again. 

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    5 replies

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Nov 4, 2023 6:15 PM UTC

    There is a preferences setting in the iPad to Show Apple Pencil effects. You need to turn that off.

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      MARVEN1883585Author
      Participant
      Nov 5, 2023 5:02 PM UTC

      Oh my! it worked, thank you so much for the tip. I turned it on because of the Procreate app, now I just have to switch back and forth for each app. 

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