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Sarwat5E95
Sarwat5E95
Known Participant
Dec 31, 2024 4:25 PM UTC
Question

Illustrator panels closes few seconds after i open them

Hello everyone, 

I have a problem in Illustrator when I open any panel. Let's say I open the fonts panel to pick a font. The panel closes by itself 2 seconds after I open the panel, and that goes for every other panel in Illustrator. Does anyone have any idea how to solve this issue?

 

 

Thank you.

6 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
Dec 31, 2024 4:49 PM UTC

Hello @Sarwat5E95,

 

Thank you for reaching out. We understand how frustrating it might when then panel closes by itself while working. To help us better understand, would you mind sharing the below details:

1. The version of Illustrator and the details of the Operating system.

2. Is it happening with single file or to all the files you open?

3. A screen recording of the whole workflow demonstrating the issue would be helpful.

 

Looking forward to your response.

 

Best,

Abhishek Rao

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Sarwat5E95
Sarwat5E95Author
Known Participant
Dec 31, 2024 5:06 PM UTC

Hello, 

Hope this helps. 

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Sarwat5E95
Sarwat5E95Author
Known Participant
Dec 31, 2024 5:09 PM UTC

It works the same on all these versions below :

v29.1

v28.7.3

v27.9.6

 

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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Dec 31, 2024 4:46 PM UTC

Does it go away when you reboot the computer?

 

If not, please tell us about your system and input devices.

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Sarwat5E95
Sarwat5E95Author
Known Participant
Dec 31, 2024 5:06 PM UTC

Hi, 

thank you for the reply. Please check below.

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