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Jareth32857457eflm
Participant
June 22, 2024
Question

Illustrator Preference Issue on CC

  • June 22, 2024
  • 1 reply
  • 87 views

I keep getting this pop up whenever I take a screenshot. I have recently uninstalled an older version of illustrator and this started happening after. Any idea how I may fix this?

 

 

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
July 16, 2024

Hello @Jareth32857457eflm,

I'm sorry to hear about your experience. Would you mind sharing more details, like the exact OS/Illustrator version and details of your exact steps and workflow, including a screen recording (if possible), so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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