Skip to main content
Jareth32857457eflm
Participant
Jun 22, 2024 1:58 PM UTC
Question

Illustrator Preference Issue on CC

I keep getting this pop up whenever I take a screenshot. I have recently uninstalled an older version of illustrator and this started happening after. Any idea how I may fix this?

 

 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Jul 16, 2024 5:59 PM UTC

Hello @Jareth32857457eflm,

I'm sorry to hear about your experience. Would you mind sharing more details, like the exact OS/Illustrator version and details of your exact steps and workflow, including a screen recording (if possible), so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices