Illustrator printing only black and white

I have Illustrator 2022 running on MacOS 11.6 (Big Sur).  I am trying to print a color document, but it prints in only black and white, even if I export it as a .jpg or .pdf file.  The files show up as color, but it is printing only black and white.  The previous fixes for this (I found relevant posts from 2016 and 2017) don't work because the dialog boxes are different.  Neither the printer nor the print dialog from Illustrator is set to any kind of grayscale command, or any of the other problems in previous versions.