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Participant
June 24, 2022
Question

Illustrator Recover Files

  • June 24, 2022
  • 2 replies
  • 251 views

Hi! 

 

My Illustrator app crashed and upon relauching it gave me the usual notification of recovering files but when the files opened none of them were at the stage where the app crashed but rather at the stage of when I first opened the file.

 

Is there any way of recovering my last version of the file?

 

Thank you!

Mel

This topic has been closed for replies.

2 replies

Anubhav M
Community Manager
Community Manager
June 24, 2022

Hello @MOIRA TANYA25001591ix8o,

 

Sorry to hear about this experience. There could be many reasons why the AutoRecover was not saved. I would request you to check the File Handling preferences for Illustrator and check if it's set up correctly.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Ares Hovhannesyan
Community Expert
Community Expert
June 24, 2022