Illustrator recovery not saving or reopening files I had open during crash.

Forum|Forum|2 years ago
February 14, 2024
1 reply
91 views

When I reopen Illustrator after a crash, and it asks me if I want to reopen files saved during the crash, I get blank, untitled files instead of the files I was working on. Why?

Illustrator 28.2

Win 10 Pro for Worksstations

HP Z4 Workstation with 4.0 Ghz Intel Xeon

32 GB Ram

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Monika Gause

Community Expert

That happens because when it crashes while saving, your file is almost certainly gone.

Please make a backup strategy and then save your files regularly and save different versions also regularly.

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