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Participant
December 6, 2024
Question

Illustrator replacing fonts with xyz's in floor plans

  • December 6, 2024
  • 2 replies
  • 64214 views

I could really use some help.  Any time that I open .pdf floor plans in Illustrator it replaces my font with boxed xyz's.  I am stumped.  The fonts in the document are Arial and Arial Bold, which are downloaded and accessible in Illustrator.  I can use them both if I am adding new text.  I have Googled this issue over and over and come up with nothing.  I have tried highlighting all of the text and replacing it, and that doesn't work either.  I can "Import .pdf pages as links for optimal performance" and the fonts DO come through, but the document is completely locked and I cannot make any edits.

2 replies

Participant
February 24, 2025

It happens with my Lato and PT serif fonts which were installed, and Ai keeps telling me to replace the fonts. 

Are they working anymore after charging clients a lot of fee on subscription? 

Participant
February 24, 2025

It happens with Ai app in Ipad

Community Manager
March 11, 2025

Hello @Hung321333239af0,

I tried replicating this behavior on my end with both the Lato and PT Serif fonts but could not. Would you mind sharing more details, like the version of the OS/Illustrator installed, whether this happens with new files as well, and if yes, if this problem is specific to files created on a different device, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

Monika Gause
Community Expert
Community Expert
December 6, 2024

Illustrator is not a general purpose PDF editor. 

WHat happens when you turn of "Missing glyph protection" in the Illustrator preferences and then open them?

On top of that: some applications rename fonts when saving the PDF and the fonts into them. And then Illustrator cannot assign them.

Participant
December 6, 2024

It hihghlights the missing fonts in pink.  The font is loaded on my compter but it says that Arial is not available.  I tried switching to any other standard font and it still doesn't pull any text in.  Just changes the Xyz's to boxes.

Monika Gause
Community Expert
Community Expert
December 6, 2024

PDFs were never meant for editing and Illustrator is not a general purpose PDF editor.

 

All you can do it click on Replace fonts and then replace them. 

 

Does that work?

 

Exactly what do you want to edit?