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Participating Frequently
June 4, 2025
Question

Illustrator running so slow on new MacBook machine

  • June 4, 2025
  • 4 replies
  • 678 views

I just got the brand new mac book pro and reinstalled illustrator and it is running so slow.  Anyone else have this problem of just the app running slow and how to resolve?  I can't find any reason for it to be this slow.   I saw someone else saying something about the Magnet app, but I don't have that on my computer. Any other suggestions?

 

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4 replies

markismaking
Participant
March 30, 2026

I’m having the same issues. Opening and saving Illustrator files is extremely slow for no reason that I can see. I use CleanMyMac and my M4 MacBook Pro is in great condition. Running Illustrator 30.2.1 and opening/saving a 2MB file takes minutes… like I hit save and go make lunch and it’s still saving… Any solutions to this? 

Harshika Verma
Community Manager
Community Manager
March 30, 2026

Hi ​@markismaking,

Thank you for reaching out and sorry for the trouble you’re experiencing while using Illustrator and thanks for trying the cleanup. A few more details would be super helpful for the investigation: 

  • Would you mind telling us the details of your operating system?
  • Are you connected to the external monitor?
  • Does it affect all files or a specific file?
  • Could you please try the steps suggested in this article and let us know if the problem persists?

 

We will try our best to assist you.

 

Thanks,

Harshika

Harshika Verma
Community Manager
Community Manager
June 4, 2025

Hi there,

 

We're sorry to hear you are experiencing Illustrator slowness issues on your new Mac. In addition to what our experts have said, could you please also try the steps suggested in this article: https://adobe.ly/4dMsTu5, and let us know if that helps?

We will be happy to assist you further.

 

Thanks,

Harshika

Participating Frequently
June 4, 2025

I went in and deleted unnecessary fonts and checked the printer in que.  All looks good and still the slowness in Illustrator.

Bill Silbert
Community Expert
Community Expert
June 4, 2025

What version of Illustrator did you install and what version of the Mac OS? The latest version of Illustrator is 29.5.1 and the latest Mac OS is 15.5. Make sure that you are up to date.

Participating Frequently
June 4, 2025

Yes, I have both of those up to date. 

Monika Gause
Community Expert
Community Expert
June 4, 2025

Please tell us the hardware and system specifications of your Macbook.

 

If you do not have Magnet - do you have any other Window manager?

Participating Frequently
June 4, 2025

MacBook Pro: Apple M4 Pro chip with 24 GB memory, running the Sequoia 15.5 

Illustrator: 29.5.1

 

My Stage Manager is toggled off.  Is there somewhere else that one would be hiding?

 

Thanks so much. 

 

Monika Gause
Community Expert
Community Expert
June 4, 2025

Is that happening with all files or just specific ones?