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Participant
May 8, 2024
Question

Illustrator save stuck at 100% on v 28.5

  • May 8, 2024
  • 1 reply
  • 351 views

Working with a file that I'm saving as a triptych (1 photo split into 3 parts), Illustrator acts like it's finished saving; allows me to edit the doc but won't let me save any other docs. It shows a blue circle in the upper right corner with the status that says 100% but it won't let me continue with other projects. After leaving it for multiple hours, it still says 100% with no file saved in finder. Just the temp file. I've tried on different computers, iMac and PC with the same result. Is my file corrupt or is there some other issue. I've tried copying all contents to a new file, but the same thing happens.. The file I'm working with is a large Photoshop file that's linked. The crazy thing is that it's the 3rd of 3 files of the triptych that all use the same link. The first 2 saved, but this 3rd one won't. I have no idea why.

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1 reply

Anubhav M
Community Manager
Community Manager
May 10, 2024

Hello @holly.paar,

I'm sorry to hear about your experience. Would you mind checking if you're saving the file or if the linked files are placed on a removable/network drive or a cloud-synced folder like Dropbox/Google Drive/etc.? If so, kindly try saving your work to a local directory on your computer to see if it helps.

Also, try copying the contents of the file you're having trouble with to a new file and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav