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Participant
November 29, 2022
Question

Illustrator saves PNGs with much lower resolution than instructed to

  • November 29, 2022
  • 1 reply
  • 572 views

Hello there,

 

I need to save my artwork as a PNG file (4500x5700px) with a resolution of 300 dpi for printing, but no matter what I do, Illustrator saves it as a 72 dpi image.

 

I have seen other posts with the same issue, but they have not gotten a response.

 

Things I have tried:

  • Set the rasterize option at 300dpi (first when creating a doc, then on Effects > Rasterize just to make sure)
  • Export for Screens  > scale: x1, format: PNG
  • Export for Screens >  resolution: 300ppi, format: PNG
  • Export as > PNG [I tried both ways: with the "Use Artboards" option checked and unchecked] 
  • Export > Save for web > PNG-24 with transparency checked and the Optimize for Illustration option selected

 

No matter what I do, when I go to file explorer or Photoshop, the image is set to 72 dpi.

 

What I do not want to do:

  • Having to resize the image in Photoshop (if I wanted to resize a PNG I wouldn't be using Illustrator)
  • Saving it as PDF (I would love to, but the platform I intend on selling my designs on does not accept any other format than PNG)

 

What can I do to have my artwork saved as a 300 dpi PNG? 

 

Thank you kindly,

Nuria

This topic has been closed for replies.

1 reply

Participant
November 29, 2022

Oh, I forgot to mention:

 

I've also tried saving the image as PSD, and it actually saves as a 300dpi PSD. However, the image size is waaaaaay larger (16094x18716px) than the one I created on Illustrator  (4500x5700px).

I need a very specific size, so this method kinda sucks (any help is welcome!). Also, Illustrator should be able to save a 300dpi PNG without having to look for any workaround. 

Monika Gause
Community Expert
Community Expert
November 29, 2022

If you want to preserve the document dimensions, then you have to export at 72 ppi.

And actually it should not matter what resolution the file has. It's just metadata. Pixel dimensions define everything anyway for raster images.