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dimonsolian
dimonsolian
Participant
September 24, 2021
Answered

Illustrator scaling from transform window not working properly

  • September 24, 2021
  • 4 replies
  • 4591 views

So, I've been going crazy about this problem. Basically, when I try to scale any object from the transform window by introducing a number manually, say for example 30mm, Illustrator will change it to, say, 29,87mm for the hight and 29,738mm for width. Mind you, I'm talking about a square, that I created with the shape tool, so when created it was actually square and not off by a few mm.
I'd also like to add that sometimes when alligning or snapping, I find that it's also off by a few pixels, and sometimes I can't really get it to align properly.
Has anyone else encountered this issue/bug? Any solutions?
For version 25.4.1

This topic has been closed for replies.
Correct answer Enlightened_play5CFB

Is Use Preview Bounds checked in the Preferences (or the Align Panel)?


Use Preview Bounds was checked in the Align Panel – I made sure it's checked off in both places.
And voila. It now gives me squared/straight numbers, even with strokes and outlined obejcts. 
Monika and Frederik: Thank you both for the quick support, and for helping me solve the issue! I really appreciate that!

4 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 28, 2021

Hi there,

 

Sorry about the trouble. I would like to know if the steps suggested above worked for you? If not, I would request you to share a few more details like:

  • Operating System
  • Is the issue related to a specific document?
  • Could you please share a sample document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
  • A small video of your workflow from the start demonstrating the issue could be really helpful.
  • Does resetting Illustrator Preferences ( https://helpx.adobe.com/illustrator/using/setting-preferences.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

E
Enlightened_play5CFB
Inspiring
November 25, 2022

Hi, 

I'm not sure if this is exactly the same issue, but I keep having trouble to work with even numbers in illustrator. Quiet often it jumps ro unwated/randome fractions/decimals. That happens if I try to draw geometric shapes, position them or scaling them. To explain and illustrate, let me focus on one scenario here. 
Let's say I draw a perfect circle. I now want to round the numbers, in this example from 447.3015 px square to 400.00 px square. With "Constrain Witdh and Height Proportions" still selected I type in 400 px Width. I'm getting 400 px width but 399.7687 px height. Why not 400 px by 400 px?!
See screenshots below.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
November 25, 2022

Is there a stroke applied to the object?

Is any snapping active?

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 28, 2021

    As for the snapping: If align to pixels is turned on, then you might get into trouble.

    Met1
    Met1
    Legend
    September 27, 2021

    Got a stroke on your box?

    You can include or exclude the stroke from measurements.

    Check (or uncheck) Use Preview Bounds in prefs.

    manal shanableh
    manal shanableh
    Legend
    September 25, 2021

    have you tried to remove maintain width and height proportions??

     

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