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Known Participant
May 4, 2025
Answered

illustrator selection tool not working again.

  • May 4, 2025
  • 3 replies
  • 2046 views

Im over it. 2x this week since last update. Any recommendations on another application I can use?

Correct answer Monika Gause

I hit shift command B and I could adjust size but then it went back to the problem. layer not locked


And you are using the selection tool (black arrow)?

 

When was the last time you rebooted the system? If this goes on and off erratically then the first thing to try would be a system reboot and the next thing could be a preferences reset.

3 replies

Participant
September 12, 2025

I have restarted my computer several times and I am also having issues with the selection staying selected once I select a different too - so if I have a selection with the black arrow tool and want to use the pen+ tool it deselects the path - which defeats the whole purpose. 

Community Manager
September 12, 2025

Hello @ArtisticTrend,

I'm sorry to hear you're having similar trouble with Illustrator. Could you confirm the version of the OS/Illustrator installed and share a small screen recording of your exact workflow and the problem, so we can better assist you?

Looking forward to hearing from you.

Anubhav

Known Participant
May 4, 2025

As the title states the selection tool not working can't select anything and resize or arch or etc.......

Ton Frederiks
Community Expert
Community Expert
May 4, 2025

Do you have any snapping options on?

Known Participant
May 4, 2025

there were some selected I removed the checkmarks should I put them back

Monika Gause
Community Expert
Community Expert
May 4, 2025

2 times what?