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Murilo36302246silt
Participant
March 25, 2024
Question

Illustrator slow windows 11

  • March 25, 2024
  • 2 replies
  • 623 views

Good morning,
I have an i9-13900, 64GB DDR5, RTX 4090 and it is impossible to work with Illustrator because it is very slow, I do not have any plug-in installed, my video card is fully updated, I have already reinstalled the software and even so, the slowness is not solved at all, I downgraded the version and there was no solution either, can anyone help?

    This topic has been closed for replies.

    2 replies

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    March 26, 2024

    What are the contents of that 600 mb file?

    Autotraced objects, transparent brushes, repeating symbols...?

    If multiple artboards, can you export them as single artboard files?

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 2, 2024

    Hello @Murilo36302246silt,

    We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in these help articles (https://adobe.ly/3PIgCMv) (https://adobe.ly/3xkZEgL) and checking if they help?

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    March 25, 2024

    Do you have a Studio driver for that graphic card installed?

    Does it get better when you disable the "Realtime Preview" in Preferences > Performance?

     

    What is slow, is the preview and things such as panning/zooming? or launching and saving and operations as well?

    M
    Murilo36302246siltAuthor
    Participant
    March 25, 2024

    Yes, I have the studio driver installed, but I'm having problems zooming and also saving, sometimes I get the error that I'm out of memory enough

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    March 25, 2024

    Out of memory? What else are you running besides Illustrator and how large are your files? 

    Do you reboot the system regularly?

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