Illustrator starting starts empty processes

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Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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Anubhav M

Community Manager

Hello @Jo29974413yefo,

I understand how frustrating it can be to encounter problems. Would you mind trying the suggestions shared in this help article (https://adobe.ly/4iwhbFY) to check if they help?

If the problem persists, try the following steps and share your observations:

Close all Adobe applications
Remove Illustrator using the Creative Cloud Cleaner Tool (https://adobe.ly/4fnKlo4)
Reinstall Illustrator using the Creative Cloud Desktop application (https://adobe.ly/3Zyps3p)
Relaunch Illustrator

Looking forward to hearing from you.

Anubhav

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