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Participant
November 13, 2023
Question

Illustrator Startup Issue with Spinning Color Wheel

  • November 13, 2023
  • 1 reply
  • 119 views

Hi,

On my M2 Max MacBook, when I launch Illustrator, the startup screen consistently shows a spinning color wheel until the process completes. Is this normal?

As far as I know, my computer is not experiencing any other issues, and it is a new device. How can I resolve this matter?

 

Thank You.

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
November 13, 2023

 Is your internet connection working well?

Anything blocked by a firewall or any antivirus settings that could slow down things?

 

What are the hardware specifications?