Illustrator stops installing at 93 %

Forum|Forum|5 years ago
June 22, 2020
4 replies
1031 views

Anyone who knows why? Tried to abort, and install svereal times, but everytime it stops installing at 93 %

Bug

S

SlothLover1234

Participant

Yes, me too. I really need it for school, but it won't work?

Anubhav M

Community Manager

Hello @SlothLover1234,

Would you mind trying the suggestions shared in this help article (https://adobe.ly/4hTtHy6) to check if it helps? If not, kindly share more details, like the version of the OS and a screenshot of the error message (if any) so I can investigate further.

Looking forward to hearing from you.

Anubhav

Ashutosh_Mishra

Inspiring

Hi there,

Thanks for reaching out. I hope your issue is resolved by now. If it isn't, please follow instructions on help article(https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html) and let us know how it goes.

Regards,

Ashutosh

CarlosCanto

Community Expert

that happened to me as well, I think mine stopped updating at 9%, but when I tried to cancel and start over, I realized Illustrator new version was installed, it just didn't update the progress indicator.

Monika Gause

Community Expert

Did you disable your antivirus?

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