Question
Illustrator stuck on gray screen with spinning beachball after macOS update — opens once after cold boot, fails after sitting closed
Hi everyone,
Since the latest macOS update on my MacBook, Adobe Illustrator gets stuck on a blank gray screen with the spinning rainbow wheel (beachball) on launch. Other Adobe apps (Photoshop, etc.) work completely fine.
Exact behavior:
-
After a hard/cold reboot of my MacBook, Illustrator launches normally with GPU Performance enabled.
-
If I quit Illustrator (
Cmd + Q) and reopen it right away (even 4–5 times in a row), it opens fine. -
However, if I leave Illustrator closed for several minutes and then try to open it again, it hangs on the gray screen with the beachball and will not open until I reboot the Mac again.
