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Participant
May 2, 2025
Question

illustrator stuck to item

  • May 2, 2025
  • 1 reply
  • 124 views

Hello,

 

I have been working in file and i dont know what i clicked the work has been showing one group item i have clicked as isolated but its not isolated ( i tried to exit the isolation mood  and its not the sulution)

 

as you can see every other art objects are grey or filterd out eccept for the item i clicked by mistake

could you please help to have a normal work file, fyi i can not download newer virsion of the illustrator my macpro is not updated

 

thanks,

 

1 reply

Ton Frederiks
Community Expert
Community Expert
May 2, 2025

Which version are you using? Be careful, older versions than 2024 cannot be installed anymore.

Are you working with local files on your harddisk? Did you restart your computer? Try resetting Preferences?

https://helpx.adobe.com/illustrator/using/setting-preferences.html