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Participant
November 30, 2019
Answered

Illustrator Stuck when using Rotate or Reflect Tool

  • November 30, 2019
  • 21 replies
  • 12206 views

Hey everyone!

 

I have run into this issue many times over the years and figured I'd post about it. I'm currently working in Illustrator 2020.

 

When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork the tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork you were orginally trying to transform. If you try to click elsewhere in the program, nothing happens. This locks the software up for a few minutes until eventually illustrator releases from the rotate tool and only then can you continue to work.

 

There is also the issue where, if you try to change the rotational axis, the center point gets stuck to the cursor and the program is stuck in a similar fashion. I've stopped trying to move the rotational axis since it now seems to happen almost every time do that with GPU preview turned on.

 

I know one resolution is to disable GPU preview (Ctrl - E) but on some of my machines that makes things unworkably slow.

 

Also, I am using wacom input devices. I'm usually using a intuos or cintiq so I can't say for sure how often it happens with a mouse. I know I have been able to recreate the issue using a mouse when troubleshooting.

 

Curious if anyone has any solutions or if the illustrator team has this on their radar as an issue. There's posts about this going back many years so wondering if there's something super tricky about fixing this issue or if there's just not been any work done to fix it.

 

Thanks all!

Correct answer miltond42955760

Just backing the issue. Also, the workaround of unplugging/plugging the tablet worked, but it is still annoying.

21 replies

Inspiring
November 30, 2019

Not currently using Wacom. With Illustrator 2020, Catalina on Mac. Do notice that clicking away from an object does not drop the tool. I just use the keyboard shortcut for the direct selection tool.  I use option-click to set rotational and reflect options in the tool's dialog. (Will have to test with Wacom when I get time.)