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timothya98057820
Participant
October 16, 2023
Question

Illustrator Text to Vector not working

  • October 16, 2023
  • 2 replies
  • 624 views

Everytime I input text into the promt area, whether for a scene or subject, Illustrator will attempt to produce something and then a red box will appear saying "something went wrong". I have uninstalled and reinstalled Illustrator, made sure the program was up to date, and nothing has worked. The Text to Vector will not work. I am running the newest version of Illustrator on a MaBook Air, using macOS Big SUR Version 11.7.10, with a 1.3 GHz Dual-Core Intel Core i5, 8 GB 1600 MHz DDR3, macOS, Intel HD Graphics 5000 1536.

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2 replies

Anshul_Saini
Community Manager
Community Manager
October 16, 2023

Hi @timothya98057820,

 

I'm sorry to hear you're experiencing issues with the new Text to Vector Graphics tool. The product team is aware of the issue and is currently working on a fix.

 

In the meantime, I recommend upvoting this UserVoice (https://illustrator.uservoice.com/forums/939477-illustrator-desktop-beta-bugs/suggestions/47336153-g...to stay updated on the progress of the fix. If you have any more questions or encounter any other issues, feel free to reach out for assistance.

 

Your patience is appreciated, and we hope to have this matter resolved for you soon!

 

Best,

Anshul Saini

Monika Gause
Community Expert
Community Expert
October 16, 2023

8 GB might just not be sufficient to run this. It's at the very low end of the speifications.