Skip to main content
Participant
December 13, 2022
Answered

Illustrator - The file is in an unknown format and cannot be opened

  • December 13, 2022
  • 2 replies
  • 3181 views

Hello everyone, short time ago all my illustrator files that I saved to the hard disk were lost. I downloaded a program called EaseUs Data Recovery Wizard. It scanned the Hard Disk and found all the lost files. However, now when I try to open the ai file, the problem appears in the image that I have shared with you. I tried all the solutions brought to this problem before, but none of them worked for me. I still had a lot of projects I was working on. I'm afraid it's all gone completely.

 

Thank you,

 

Ece.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Your file is encoded wrong from the recovery software. Unfortunately there is not much you can do with this.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
December 13, 2022

Your file is encoded wrong from the recovery software. Unfortunately there is not much you can do with this.

Participant
December 13, 2022

I tried to save it as svg file and I also try to open the file in Indesign but nothing is working for me.

 

Doug A Roberts
Community Expert
Community Expert
December 13, 2022

Can you open the file in a PDF viewer, or use File > Place in Illustrator?

Participant
December 13, 2022

Hello, thank you for the reply.

I tried but I faced these problems! I am sharing with you,